Job vacancy at Vodacom Africa , July 2017

  dreamjobstz       7.7.17

Regional Account Manager-Africa

Role Purpose

To ensure that a clear and consistent enterprise account management strategy is in place and that a team of individuals is developed with a view to create a clear focus for the enterprise segment and ensure that the account portfolio management exceeds guidelines for each account.

Role Requirement

Essence of the role/Key

Accountabilities Key Activities / Decision Areas

Sales Operations

To retain existing accounts as well as leverage off existing corporate customers who have a need for enterprise mobile and converged solutions.

To map the process within the corporate accounts including: the sales and support process, IT, procurement etc.

To analyse revenue performance by account and customer segment on an ongoing basis.

To create, develop and maintain a support structure for VGE accounts.

To negotiate pricing, loyalty and financial offerings to selected accounts

To provide input into commercial negotiations for purposes of concluding master agreements.

To ensure consistency of National Account Strategy implementation.

Channel Development and Sales Revenue Growth

To focus on increasing net sales revenue per portfolio. The revenue objective will be based on the total revenue per account which will be increased by providing mobility solutions and by increasing the number of product/ service sold.

To target product and services correctly as per preset customer segmentation models in order to achieve the desired increase in revenue and sales volumes.

To research customer commercial offerings and the competitive situation in order to assist in the development of strong marketing initiatives that differentiates Vodacom and ensures that our leadership position is maintained.

To evaluate product offerings and test the ability of a product/service and solutions in order to ensure that there are market opportunities.

To implement strategies to educate and stimulate usage of product/services and solutions in corporate accounts.

To drive the continuous development of enterprise account plans.

To ensure that the regional performance for the direct channel is managed as Key Performance measures.

Stakeholder & relationship management

To establish relationships with key personnel within selected corporate accounts with regards to the input of the marketing of new products and understanding their needs.

To ensure that priority is placed on expanding the level of contacts within a customer segment.

To manage relationships with the product development team in order to ensure that a good understanding of products for introduction into the strategic accounts is maintained.

People Management

Develop and Manage the team of Sales Professionals

Embed, maintain VWOS within the teams.

Job Specific Requirements

Competencies (Knowledge, skills and attributes)

Planning and Organising skills

Analytical skills

Public speaking / presentation skills

Strong customer focus

Management skills (to manage a team of sales professionals, relationship and account managers)

Problem solving skills

Stress and Pressure management skills

Understanding of the Tanzanian/East African telecommunication landscape

Understanding of Companies customer requirements

Team dynamics

Understanding of Tanzanian/East African business landscape

Understanding of the Value Chain Analysis with regards to various customer businesses.

Understanding of technical concepts and the ability to communicate it as viable appealing market offerings


A relevant 3 year Bachelor degree (NQF level 6) or any other equivalent Tertiary qualification - essential


• Minimum 8 - 10 years relevant experience - essential

• A minimum of 4 years proven experience in Senior Management - essential.

• Working experience in the telecoms environment (advantageous)


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